Telephone Sales

Your valuable insights for moving the sale forward have already helped me in presentation situations.
ANNETTE BRATCHER, WOLTERS KLUWER HEALTH LEARNING
ESD’s Telephone Sales workshop teaches a systematic process for creating, working and closing EdTech sales opportunities over the phone. Whether your reps sell complex technology solutions over a period of months, or straightforward e-book subscriptions in a single call, you will appreciate the practical techniques your team can put into action right away.

Telephone Sales teaches fundamentals, such as:

  • Conversation starters
  • Organized discovery
  • Closing call techniques

These basics get reps on board with a systematic selling process, paving the way for “outside the call” skills, such as:

  • Call planning and tracking
  • Voicemail and email strategies
  • Follow-up letter writing

EMAIL TELEPHONE SALES TO A COLLEAGUE

  • Overcome cold-calling nervousness
  • Plan and script to begin calls with intent
  • Organize time and call tracking to focus on outbound activity
  • Build productive relationships with gatekeepers
  • Manage voicemail and phone-tag situations
  • Assert effective closing calls